Platform - FAQ
Do you have a question about Flat? Our FAQ is here for you, you can find the answers to the most asked questions below.
- What is Flat?
- How to contact the Flat team?
- Which web browsers are supported?
- Do you have a mobile app?
- What is the difference between an individual and an education account?
- If I don’t know anything in music, how can I use Flat?
- How to recover my account password?
- My school deleted my Google/Microsoft account, how to recover my Flat account?
- How do I delete my account?
Payments and billing
- Which Flat subscription is the best for me?
- How do I update my billing information?
- How do I find a billing receipt or invoice?
- Can I purchase Flat using a Wire Transfer, Purchase Order, Check or Paypal?
- How do I cancel my Flat trial or subscription?
- What happens when I cancel my Flat subscription or trial?
- Can I get a refund on a Flat subscription?
Need more help?
Do you have a question that is not answered on this website? Please contact us, we are always one message away and love to hear from you.