Platform Support Legal and Privacy

How do I update my billing information?

You can update your billing information online anytime. Check out below how based on your current payment method

I paid by card, and I want to update it

You can access your billing settings online at flat.io. To do so:

  • Sign in to flat.io.
  • Click your profile picture in the upper right corner.
  • Click Account settings.
  • On the left menu, choose Billing
  • From there you can update your card, and update your billing address if you are Flat for Education customer.

If you can’t update your billing information, please contact us.

I paid by PayPal

If you paid by PayPal, you can directly update your payment means in your PayPal account. You can adjust the funding source for your subscription in the pre-approved payments settings.

Purchased Flat on the Apple App Store?

If you bought a subscription from an Apple device, you’ll need to update your billing information through iTunes.

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